frequently asked questions

We've prepared a guide with the basics to help you get started.

@jeimaxosorio at Vieques, Puerto Rico
5-color separator

pricing

how can I get started?

Simply reach out to us through our contact form or give us a call. We'll schedule an initial consultation to discuss your project, and outline a tailored strategy to meet the objectives.

what is your pricing structure?

Our pricing varies based on the services you require and the complexity of your projects. Transparency is key, and we provide detailed cost breakdowns.

do you offer different pricing models, such as hourly rates or project-based prices?

We can work on an hourly basis, establish retainer agreements for ongoing support, or provide project-based pricing for specific campaigns.

what are the payment terms?

We typically bill for our services at the end of each month, and any extra tasks within that period are included in the invoice. Our payment terms are detailed in our agreement and can be further discussed to accommodate your specific preferences.

do you offer bundled service packages?

Yes, our packages are customizable to precisely match your goals and budget. Through an initial consultation to understand your business, we recommend a bundle that suits your unique needs.

are there any long-term contracts associated with service bundles?

The terms for service bundles may vary, but we offer flexibility. Some bundles may have short-term commitments, while others are designed for long-term partnerships. We'll discuss the terms during our initial consultation.

are there any additional costs beyond the standard pricing for services?

Additional costs may include advertising spend, software subscriptions, and third-party fees, which are typically discussed and agreed upon before implementation.

is there flexibility in adjusting the scope of work and pricing as our business needs change over time?

Yes, you can adjust the services as your needs evolve, ensuring that your strategy remains aligned with your objectives.

are there any penalties or fees for terminating the contract before its agreed-upon end date?

Depending on the terms of the contract, there may be fees associated with early termination. We'll provide complete details in our agreement to ensure transparency.

Aerial view of Ocean Park, San Juan

lets get started

Schedule a complimentary 30-minute consultation to discuss and create a customized solution for your brand or business.
Tormos group colorful logo